Cookie Policy

ProStudy Hub

Website: https://prostudyhub.com
Effective date: 28 October 2026
Contact: hello@prostudyhub.com

1. Introduction

ProStudy Hub respects your privacy and is committed to providing clear information about how cookies and similar technologies may be used on our website and online learning platform.

This Cookie Policy explains what cookies are, why they are used, how you can manage them and how they relate to our Privacy Policy.

This policy applies to the ProStudy Hub website and associated learning platform at https://prostudyhub.com/lms.

2. What are cookies?

Cookies are small text files that websites may place on your computer, smartphone or other device when you visit them.

Cookies can help websites remember information about your visit, maintain login sessions, improve security and provide functionality such as online checkout.

Some cookies are temporary and disappear when your browsing session ends. Others remain on your device for a specified period or until you delete them.

We may also use related technologies, such as browser storage, where necessary to deliver website functionality.

3. How ProStudy Hub uses cookies

ProStudy Hub uses, or may use, cookies and similar technologies for the following purposes.

Essential website cookies

These support the basic operation, reliability and security of the website.

They may help to maintain website sessions, process requests, protect against unauthorised activity and ensure pages function correctly.

Disabling essential cookies may prevent some features from operating.

Account and login cookies

Our WordPress website and Moodle-based learning platform may use cookies to recognise signed-in users and maintain authenticated sessions.

These cookies help students access their ProStudy Hub accounts, courses and learning activities without having to sign in again on every page.

Learning platform cookies

Our learning platform may use cookies or session technologies to support:

Student progress, course enrolments and assessment records may also be stored securely in our learning platform’s database rather than directly in browser cookies.

Payment and checkout cookies

ProStudy Hub uses Stripe to process course purchases, renewals and gift payments.

Stripe may use cookies or similar technologies during checkout for payment security, fraud prevention, authentication and payment processing.

Stripe operates its payment services under its own privacy and cookie arrangements.

For more information, visit https://stripe.com/privacy.

Website performance and functionality

Some cookies or similar technologies may help maintain website performance, remember technical preferences and support the reliable delivery of pages.

These technologies may be provided by our website software, hosting infrastructure or other service providers.

Analytics and marketing technologies

If ProStudy Hub introduces analytics, advertising cookies or third-party tracking technologies, we will review and update this policy to explain their use.

Where required by applicable law, we will provide appropriate notices and obtain consent before using technologies that require consent.

4. First-party and third-party cookies

First-party cookies are set by the website you are visiting, such as ProStudy Hub.

Third-party cookies may be set by external services integrated into the website, such as payment providers or other service partners.

Third-party providers may operate under their own privacy policies and cookie practices.

We encourage you to review those policies where relevant.

5. Session and persistent cookies

ProStudy Hub may use two general types of cookies:

Session cookies: These operate during a browser session and are generally removed when the session ends.

Persistent cookies: These remain on your device for a longer period, until their expiry or until you delete them. They may be used for login preferences or other authorised functionality.

The precise duration depends on the cookie, browser settings and service provider.

6. Managing cookies

You can manage or delete cookies through your browser settings.

Most browsers allow you to:

Please note that blocking essential cookies may affect your ability to sign in, use course features or complete payments.

You can consult your browser’s help documentation for instructions on managing cookies.

7. Cookies and personal information

Some cookies or related technologies may involve the collection or processing of information that can identify you, either directly or when combined with other information.

Where personal information is involved, we handle it in accordance with applicable Australian privacy laws and our Privacy Policy.

We aim to collect and use only information reasonably necessary for legitimate website, payment, security and educational purposes.

We do not sell personal information collected through cookies.

8. Third-party service providers

Our website and learning platform use services and technologies including:

These providers may use cookies or similar technologies as part of delivering their services.

The specific technologies used may change as software and services are updated.

9. Updates to this Cookie Policy

We may update this Cookie Policy when our website functionality, service providers or legal obligations change.

Any revised version will be published on this page with an updated effective date.

We recommend reviewing this policy periodically.

10. Related policies

For more information about our services and privacy practices, please refer to:

11. Contact us

If you have questions about cookies, website privacy or the handling of your personal information, please contact:

ProStudy Hub
Email: hello@prostudyhub.com
Website: https://prostudyhub.com